Opportunity Living

Human Resources Generalist

Date Posted
November 22, 2021
Full Time
Opportunity Living
1890 E Main st
Lake City, IA 51449, US

Job Details

Perform general Human Resources-related duties on a professional level while working closely with the Senior Human Resources Specialist and Chief Human Resources Officer.
Responsible for organization-wide quality and assurance standards. Assist with the compliance of organization policies, procedures, and guidelines according to designated state, federal or other regulations.
Identify, evaluate, develop and conduct employee training programs for the organization. Ensure that all training requirements and standards are met on time.


Duties and Responsibilities

  • Participate in developing department goals, objectives and systems.
  • Review and ensure Opportunity Living’s policies are following pertinent regulations.
  • Conduct periodic reviews of documentation, policies and records which may include interviewing directors and employees.
  • Identify what compliance issues the organization may have. After identification of any compliance issues, with the input and approval of management, including the Chief Human Resources Officer (CHRO) and Chief Executive Officer (CEO), develop a plan to implement any needed changes.
  • Stay up to date with any regulatory action relevant to the organization’s industry as regulations change.
  • Ensure that that all standards under the Health Insurance Portability and Accountability Act (HIPAA) and all privacy rules and regulations are followed and met. Ensure that Opportunity Living’s policies align with and meet these standards.
  • Identify HIPAA risk areas within the organization and report to management.
  • Conduct required health, safety, and environmental tests, analysis and observations. Evaluate results and make recommendations as necessary for maintaining compliance with designated regulatory areas.
  • Review, evaluate, develop and update the organization’s Emergency Preparedness Plan to meet all pertinent regulations.
  • Identify any other areas of risk and report findings and solutions to management.
  • Identify organization training needs.
  • Build annual training programs and prepare teaching/training plans and schedules.
  • Ensure all training standards and requirements are met on time.
  • Develop or oversee the production of training handouts, instructional materials, aids and manuals.
  • Direct structured learning experiences and monitor their quality results.
  • Deliver training courses.
  • Assess training quality and effectiveness to ensure incorporation of taught skills and techniques.
  • Ensure all trainings are documented and tracked appropriately.
  • Provide support to the Senior Human Resources Specialist when needed.
  • Be fully cross-trained in payroll processing and all other areas of the Human Resources Information System (HRIS).
  • Assist in maintaining HRIS records and compile reports from database.
  • Assist in evaluation of reports, decision and results of department in relation to established goals. Recommend policies and procedures to continually improve efficiency of the department and services performed.
  • Assist in ensuring Workman’s Compensation coverage and any claims filing or follow-up information as needed.
  • Document and review trends associated with Workman’s Compensation, accidents, and injuries; provide information and recommendations to management.
  • Communicate with all Opportunity Living personnel in a courteous and professional manner. Perform duties in a manner that will produce a positive role model for staff.
  • Participate on committees and special projects as needed.
  • Assist in ensuring the effective and efficient operation of the organization by performing all duties as assigned by supervisor/manager.
  • Maintain professional competency by participating in continuing education, in-services, and personal growth experiences.
  • Protect the privacy of clients/members and staff by maintaining confidentiality of records and personal information and follow all policies and procedures under the Health Insurance Portability and Accountability Act (HIPAA).
  • Maintain flexibility of schedules to provide adequate coverage.


  • Associate’s Degree in business, human resources, or similar field with two years of experience in business administration or a human services field; or equivalent combination of experience and/or education.
  • SHRM Certified Professional (SHRM-CP) or Professional in Human Resources (PHR) credential preferred.
  • Knowledge of compliance, quality improvement practices and audit techniques; or equivalent combination of education and experience preferred.
  • Must be familiar with traditional and modern training methods, tools and techniques.
  • Payroll processing experience preferred.
  • Must have excellent problem solving and organizational skills
  • Must have effective verbal and written communication skills.
  • Must be able to act with integrity, professionalism, and confidentiality.
  • Must have a valid Driver’s License.
  • Become Right Response Instructor Certified within 12 months of hire.
  • Must have a sincere respect for and desire to work with persons with disabilities.
  • Commitment to Opportunity Living’s Mission and Vision.
  • Must have the ability to communicate with all persons in a culturally competent manner.
  • Ability to pass criminal/registry background checks.
  • Clear tuberculosis screening.

Contact Information

Brook Mikkelsen - Director of Human Resources


(712) 464-8961 

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